The Costa Magica and neoRomatica will assume the Western Caribbean itineraries so guests vacations will not be interrupted.
Options for guests scheduled to sail on Costa Concordia until March 23, 2012:
- Cruise Price Protection is available on any January-March,2012, 5-7 night sailings based on availability.
- Re-book an 11 nights sailing on Costa Serena or neoRomatica
- Cancel without penalty ( including Costa’s air, hotel, transfers, vacation protection, and government taxes and fees) and receive a full refund + 30% future cruise credit on a sailing within the next 18-months. If guests purchased their own air, Costa will reimburse up to $200 per person in form of on-board credit.
 Guest set to sail on Costa Concordia after March 24, 2012:
- Guest can book on Costa Magica or neoRomantica
- Cancel without penalty
If guest purchased independent air, they need to contact their provider for their policies.
 Guests booked on any other of Costa ships:
- Guests booked on any Costa sailings can cancel for any reason without penalty including Costa’s air, hotel, transfers, vacation protection, and government taxes and fees. This must be done by February 7, 2012.
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2 Responses
A groupf 5 of us are booked on the Costa Victoria leaving Singapore on 1st May, as you can imagine we are becoming a bit concerned with the incidents that have occured with the .concordia and now the Elegra and was wondering if because of our loyalty to stay with your company would there be any chance of an upgrade on our cabin bookings. The names of passengers are Robinson x 2, Henskey x 2 and Felton. Our vbookings were made through e cruising in Sydney, Australia. I would appreciate your reply.
With thanks, Elizabeth Robinson
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