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Hurricane Irma Cancels Caribbean Cruises

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Erring on the side of caution, Miami-based cruise lines are starting to cancel Bahamas and Caribbean cruises in anticipation of Hurricane Irma.

Currently, Norwegian Cruise Line and Royal Caribbean have canceled sailings. Carnival Cruise Line has adjusted itineraries, but has not announced cancellations yet.

Hurricane Irma Cruise Cancellations

Hurricane Irma

Photo: National Hurricane Center

Royal Caribbean

  • Enchantment of the Seas: September 8 Bahamas cruise
  • Majesty of the Seas: September 8 Bahamas cruise
  • Empress of the Seas: September 9 Cuba cruise

Modified Itineraries 

  • Allure of the Seas will now sail a four-night cruise on September 13
  • Harmony of the Seas will now sail a four-night cruise on September 12

Royal Caribbean said in a statement on their website, “The cruise fare and fees will be 100% refunded to the original form of payment, and we are also offering a 25% future cruise credit, based on the cruise fare, if a new cruise is booked in the next 30 days.”

Norwegian Cruise Line

  • Norwegian Sky, September 8 from Miami: The ship’s three-day Bahamas cruise has been canceled.  We will be providing a full refund to all guests, plus a 50% future cruise credit.
  • Norwegian Escape, September 9 from Miami: The ship’s seven-day eastern Caribbean cruise has been canceled.  We will be providing a full refund to all guests, plus a 50% future cruise credit.

Carnival Cruise Line 

Carnival posted on their website, “We are closely monitoring the path of Hurricane Irma and thus far have made itinerary changes to ensure our ships maintain a safe distance from the storm. In addition, we are making preparations for a potential landfall in South Florida. The safety of our guests and team members is our first priority. We will continue to make adjustments as necessary and will provide further updates as they become available.”

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Carnival Sensation: Will depart Miami on Thursday, as scheduled. Our call on Key West will be canceled and guests will enjoy an extended stay in Cozumel.

Carnival Magic: The six-day cruise departing out of Port Canaveral today originally was slated to visit Nassau, followed by a day at sea, Amber Cove, Grand Turk, and another sea day before returning to Florida. Instead, she will spend tomorrow at sea before visiting Cozumel, Belize, and Costa Maya, followed by a final sea day as she returns to Port Canaveral.

Carnival Splendor: This six-day sailing out of Fort Lauderdale was originally slated to visit Nassau, Half Moon Cay, Grand Turk, and Amber Cove before spending a final day at sea on its way back to Port Everglades. Instead, she will spend tomorrow at sea before visiting Cozumel, Mahogany Bay and Belize, followed by another sea day on her way back to Port Everglades.

Carnival Pride: The ship’s seven-day cruise out of Baltimore was originally slated to spend two days at sea before sailing to Grand Turk and Half Moon Cay, followed by two sea days on her way back to Baltimore. Instead, she will now spend Monday at sea, then call upon Charleston, Freeport, and Nassau before spending two days at sea sailing back to Baltimore.

Carnival will update the status on these sailings on Thursday, 1:00 pm. 

Carnival Conquest – September 9
Carnival Glory – September 9
Carnival Magic – September 9
Carnival Splendor – September 9
Carnival Vista – September 9

Disney Cruise Line 

Disney Fantasy: The September 2 cruise of the Disney Fantasy is currently sailing a modified Western Caribbean itinerary and is expected to return to Port Canaveral two days earlier than planned on Thursday, September 7.

The September 9 sailing of the Disney Fantasy is cancelled. Refunds will automatically be processed back to the original form of payment used for the cruise booking. Guests are invited to book a future cruise at a 25 percent discount by calling us at 1-855-347-2784 or 407-566-7054 from September 18, 2017, through October 18, 2017.

Disney Dream: The September 4 cruise of the Disney Dream is sailing a modified Bahamian cruise itinerary and will return to Port Canaveral one day earlier than planned on Thursday, September 7. Guests on this sailing will be refunded one night of their voyage fare and provided a 25 percent discount on a future cruise, which may be booked by calling 1-855-347-2784 or 407-566-7054 from September 18, 2017, through October 18, 2017.

The September 8 and September 11 sailings of the Disney Dream are cancelled. Refunds will automatically be processed back to the original form of payment used for the cruise booking.  Guests are invited to book a future cruise at a 25 percent discount by calling us at 1-855-347-2784 or 407-566-7054 from September 18, 2017, through October 18, 2017.

MSC Cruises 

MSC Divina has changed to an eastern Caribbean sailing for their current cruise but hasn’t announced any upcoming cancellations.

As of 5 pm ET on Tuesday, the Leeward islands are bracing for the worst as Hurricane Irma now has winds at 185 mph. Our prayers go out to those in the eastern Caribbean that are affected by this massive storm.

Updated: September 6, 2017 at 8:00 AM ET

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Carnival Cruise Line

Carnival Cruise Line Reverses Unpopular Pricing Decision

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Yesterday, we reported that Carnival Cruise Line had boosted the price of their new Pixel photo packages… a decision which proved wildly unpopular. And in response to their loyal passengers complaining, Carnival has reversed the decision! There is, however, a modification being made to the program.

The New/Old Prices

“Effective today,” wrote Brand Ambassador John heald on his popular Facebook page, “Pixels pre-cruise photo packages are returning to their introductory pricing. To balance the strong popularity of the most premium package with the onboard photo center resources, there will be a cap on the number of copies guests can order of their unlimited photos to a maximum of 50 prints or 50 digital files. The other two packages remain the same.”

He added that another change would be made by popular request. “We are now making these packages available to guests onboard on embarkation day only at special rates.” Those who pre-purchased the package at the higher rate will be given an onboard credit for the difference in price. “We will also honor the original Pixels Plus Digital package for those who purchased it before today,” he added.

 

Pixels Digital Photo Gallery onboard Carnival Horizon

“We appreciate our guests’ feedback,” he concluded, “and are happy that we can provide the great opportunity to preserve their cruise memories with photo packages that meet their needs. So there you go!”

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Although the website had not yet been updated to reflect the change when Heald made the announcement, the original pricing on the packages was as follows, with the onboard-purchase price he mentioned listed as well.

  • Pixels: This package offers prints of 5 of your best photographs, plus 1 16” by 20” canvas portrait at a cost of $99.99. (The embarkation day price will be $119.98.)
  • Pixels Plus: With this package, you can choose as many of your favorites as you like and have them printed at a cost of $199.99. (The embarkation day price will be $239.98.)
  • Pixels Plus Digital: This option offers you all of the prints of your favorite photographs, plus a souvenir USB stick containing high-resolution digital versions of the pictures, and runs $249.99. (The embarkation-day price will be $299.98.)

Those picking the Pixels option have until the final sea day of their voyage to pick the five prints they want to have made. Passengers who purchase a package will receive a Pixels gift ticket, which will be left in their stateroom. That ticket can then be taken to the photo gallery for redemption (which must be done within two days of boarding).

 

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Could Free Wi-Fi Be Coming To Carnival Cruise Line?

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Gone are the days when people tried to completely disconnect while on vacation. Now, one of the things cruisers look for when planning a trip is how easily they’ll be able to stay connected… and how much it will cost! But is the idea of free wi-fi for everyone on board even a possibility, given both the technical aspects and cost prohibitions? In a recent interview, a Carnival exec suggested that might not be as far-fetched as it currently seems!

Connecting The Dots

In talking to Cruise Industry News, Reza Rasoulian, Carnival’s vice president of global connectivity (aka their internet guru), addressed some of the questions and issues all of the cruise lines are currently dealing with. And make no mistake: keeping passengers connected is something that all of the major cruise lines are interested in doing for numerous reasons. Not only is it something that their customers increasingly demand, but it also creates an avalanche of free advertising as passengers use social media sites such as Facebook, Twitter and Instagram to make everyone back home jealous!

Guests want to be able to connect from wherever they are on a ship… including the Carnival Sunshine’s atrium!

 

“There’s a lot of great ideas out tehre,” Rasoulian told the site. “We are on a great trajectory as an industry, because we need to change the conversation and make sure connectivity isn’t a problem.”

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But could this ultimately mean putting an end to wi-fi packages in favor of access being included in the price of a cruise? “We know that there are cruise lines offering it now,” he admits, “but the ships are small, 300 guests, so that’s a whole different equation. Scale is a factor, but we need to provide a situation where there’s no friction. Maybe it will happen in five or 10 years as a collaborative process.”

Michael Bayley, President and CEO of Royal Caribbean Cruise Lines, echoed that sentiment when speaking to the press during the rollout of the line’s newest and biggest ship, Symphony of the Seas. “The theory is that over the next five to 10 years, as the technology improves, the cost of internet is going to start decreasing significantly. So I think at some point, when the cost becomes more sensible, then it will [probably be] something that will convert into free internet and Wi-Fi for our customers.”

Why Wi-Fi Is So Important

In February, Carnival Corporation tested its MedallionNet Wi-Fi on Princess Cruise Line’s Regal Princess in an effort to, as Chief Experience and Innovation officer John Padgett explained, “demonstrate that guests can have a connected experience that parallels land-based Wi-Fi.”

Over the past few years, the cruise industry has made major strides in reaching out to younger cruisers. But the executives behind the scenes know that in order to convince many gadget-addicted millennials to trade traditional land-based vacations for ones on the high seas, they must provide the kind of connectivity they demand. It’s a tall order, and one the cruise lines take very seriously… as evidenced by the fact that Carnival’s newest ship, the Carnival Horizon, even comes with a Wearable Tech outlet staffed by employees who can not only sell you the latest fitness tracking devices, but show you how to use them.

“One of the conscious decisions we continue to make is that we are not standing still,” says Rasoulian. “We want to continue to evolve.” Which would seem to indicate that when it comes to cruising, free Wi-Fi is more a matter of when than if!

Do you purchase a wi-fi package when you cruise? How important is it that you be able to stay connected to folks back home?

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Cunard Guests to be First to Board Queen Elizabeth 2 Hotel

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Dubai will welcome the most famous ocean liners in the world when the arrival of Queen Mary 2 coincides with the opening of the Queen Elizabeth 2 hotel.

Guests traveling on QM2 will have the opportunity to join local media and VIPs at the opening of the QE2 hotel on April 18. Future guests will also be able to visit when Queen Mary 2 returns to Dubai in January and April 2019 as part of her World Voyage.

Queen Elizabeth 2 in Trondheim, Norway in 2006. – photo: Kallemax/English Wikipedia

Queen Elizabeth 2 was launched by Her Majesty the Queen in 1967 and was the Cunard flagship liner until she relinquished the role to Queen Mary 2 in 2004. She undertook 25 world cruises and crossed the Atlantic more than 800 times, carrying over 2.5 million passengers. QE2 is now owned by PCFC Hotels – part of the Dubai government’s Ports, Customs, and Free Zones Corporation and will reside permanently at Mina Rashid, Dubai.

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Visit the hotel’s website here.

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