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Media Botches Carnival Stories, Record Set Straight

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photo: Carnival

Overflowing toilets, no power, starving passengers and no running water – just a couple of clips we’ve heard from the talking heads on the major news networks over the past few days about Carnival Dream being stuck in St. Maarten. Make no mistake, Carnival Dream being out of service is a big inconvenience but false reporting just to over sensationalize is poor journalism. Later on that day reports surfaced about Carnival Legend and then Carnival Elation having technical issues. While this did happen, none of these recent sailings were a “Carnival cruise from hell.”

So what is really going on?

Carnival Dream. Carnival had permission from all necessary regulatory authorities to depart from St. Maarten and sail to Port Canaveral since last week. However, it was our decision not to sail with guests on board without a functioning back-up emergency generator.  Upon arrival in Port Canaveral early next week, Carnival will install a replacement emergency generator, followed by the appropriate inspections and approvals to operate our next scheduled voyage on Saturday, March 23rd.

The ship’s power plant, propulsion and hotel systems were fully operational. Aside from some periodic interruptions to restroom and elevator service for a few hours Tuesday night, at no time have any of the ship’s systems and services not been functional. One public restroom was taken offline for cleaning Tuesday evening, but otherwise there were no issues with sanitation functionality or cleanliness on the vessel.  Reports to the contrary are completely false.

Passengers were flown back to Orlando where they caught their flight home or bussed to Port Canaveral to pick up their vehicle.

Carnival Legend. Carnival Legend experienced a technical issue with the ship’s propulsion system which is had a minor effect on the ship’s maximum speed . The ship’s safety systems, steering and all hotel services were functioning normally.

Carnival Legend is expected to depart on schedule while technicians continue to make progress on the repairs. The ship is expected to operate its normal itinerary with the exception of one port – Grand Cayman – which is being replaced by Costa Maya.  Any guests wishing not to proceed based on the change to one port of call have been given the option of cancelling and receiving a full refund.

Carnival Elation. At no time has the Carnival Elation been under tow or required the assistance of a tug boat.  The ship continues to operate its normally scheduled itineraries. The ship is experiencing a minor technical issue with the steering function of one of its two redundant Azipod propulsion units and the tug that is trailing the ship while it travels on the Mississippi River is purely a precautionary measure. The ship is scheduled to return on time from its current voyage on Monday.  Repairs are expected to be fully completed prior to the ship’s departure for its next cruise on Monday afternoon.

Carnival announced a fleet-wide four step plan last week at Cruise Shipping Miami to cross check all engine and technical components.

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