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Delta has partnered with the Port of Seattle for a new program at the T91 cruise terminal. The program will allow cruise guests to drop off their bags, and explore the city without the burden of luggage before catching their flight home.
Cruise ships arrive back in port early in the morning, and many guests don’t fly home until late afternoon. Through the new program, guests traveling with Delta can check in, and check their baggage with an onsite Delta facility as soon as they disembark, allowing them to explore a little bit before heading to the airport. Of course, guests leaving in the morning can bypass this new amenity, and just head straight to the airport as usual.
The program launched in late July, with a small team checking almost 200 bags, all before signage was even in place yet. Since then, Delta has checked in over 6,500 guests and 6,000 bags, and has been receiving positive feedback from customers. The program will continue through October 1.
Passengers find out about the service through the cruise lines during booking, onboard the ship, and by signs in the terminal once they disembark. So far, Delta is the only airline doing this, and if the program continues to be successful, they will continue to offer it for the full cruise season in 2017.
What do you think of this new program? Would you like to see it expand to other cruise ports in the future?