Norwegian Cruise Line CEO says ‘safety is our number one priority’

Norwegian Epic listo
Norwegian Epic (credit: NCL)

On Tuesday, the CEO of Norwegian Cruise Line released a statement to their travel partners stating “they are safe.”

The letter:

Dear Valued Partner,

Thank you for partnering with Norwegian Cruise Line. We are confident that your customers will have an excellent experience aboard our ships. We want to take this opportunity to assure you that the safety of our guests and crew is, at all times, our number one priority.

We operate all of our vessels to meet and exceed the requirements of the Safety of Life at Sea (SOLAS) convention and the International Safety Management Code maritime standards, the international safety requirements which govern the cruise industry. Every crew member is well trained in the Company’s stringent safety protocols, participating in weekly safety drills onboard every one of our ships.

Our Captains are experienced seafarers with an average of 33 years at sea. All of our Captains come up through the ranks progressing from Second Officer to First Officer and then Chief Officer up to Staff Captain before they can become Captains. On average, it takes 15 years for a Captain to be promoted into that role. We further ensure that our Captains regularly undergo rigorous simulation training on navigation and bridge operations.

To assist our Captains and Officers while at sea, we have extensive navigation protocols in place. Our bridge operations are based on a two-person team approach. Accordingly, there are always two officers in charge of bridge operations, mandating strict adherence to operating procedures. Furthermore, our bridge teams follow pre-set voyage plans which are thoroughly reviewed and discussed by the Captain and bridge team prior to port departures and arrivals. In addition, all of our ships employ the latest state-of-the-art navigational equipment and technology to ensure that our bridge teams have the most accurate data regarding the planned itinerary.

Prior to every cruise setting sail, we hold a mandatory safety drill for all guests during which important safety information is reviewed and demonstrated. We also show an extensive safety video which runs continuously on the stateroom televisions should further information be required.

We appreciate you choosing Norwegian Cruise Line. As your Travel Partner, we are committed to giving you all the support you need to keep your cruise sales strong, now and well into the future.


Kevin Sheehan Chief Executive Officer

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