Norwegian’s iConcierge App for Epic Guests

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MIAMI – March 12, 2012 Norwegian Cruise Line, in partnership with Allin Interactive, is launching a revolutionary smartphone application that will allow iPhone, iPad, Android, and Windows7 users to interact with Norwegian Epic’s onboard guest information and service systems during their cruise.

The application will also give guests the ability to communicate with other smartphone users via voice and text messages on the same sailing.

Norwegian Cruise Line
photo: Norwegian

Guests who download the free application will be able to conveniently interact with Norwegian Epic’s systems from anywhere on board using their smartphone to make shore excursions and dining reservations, gather information about onboard services, and review their folio activity all from the palm of their hand.

In addition, Norwegian iConcierge will be the industry’s first mobile application that allows guests to find and communicate with fellow cruisers easily.

Guests who have the application installed on their SIP-capable smartphones will be able to make and send unlimited calls and messages to each other while on board at an introductory rate of $7.95 for the entire sailing.

Norwegian iConcierge is a free download and will soon be available through Apple, Android, and Windows 7 smartphone application stores.

Currently, the application is exclusively for guests sailing on board Norwegian Epic beginning March 24, 2012, but deployment to the remaining fleet is expected in the near future.

Enhancements to the application for near-term deployment also include ship-to-shore and shore-to-ship calling capabilities using advanced voice-over IP technology.

Currently, “off-ship” calls using the existing cellular networks can be costly, but soon, Norwegian iConcierge users will have the opportunity to make even these calls at much more affordable rates.

Source: NCL

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