The C.R.U.I.S.E. (Courtesy, Respect, Unfailing in Service Excellence) program is the longest running customer service program in the cruise industry.
The 2011 winners are:
Juneau:
Co-Shore Excursions:
Helicopter Glacier Trek, NorthStar Trekking
Taku Glacier Lodge Flight & Feast, Wings Airways and Taku Lodge
Tracy Arm Fjord & Glacier Explorer, Allen Marine Tours
Co-Tour Guides:
Joe Pawelek, Gold Rush Tours / TEMSCO Helicopters
Stacy La Mascus, Gastineau Guiding Company
Dock Representative:
Nathan Barzee, Allen Marine Tours
Ketchikan:
Co-Shore Excursions:
Back Country Zodiac Expedition, Ketchikan Outdoors
Bering Sea Crab Fishermen’s Tour, Commercial Fishing Adventures
Rainforest Canopy & Zipline Expedition, Alaska Canopy Adventures
Co-Tour Guides:
Annie Bauer, Snorkel Alaska
Rob Holston, Lighthouse Excursions
Dock Representative:
Jill Gates, The Great Alaskan Lumberjack Show
Skagway:
Co-Shore Excursions:
Glacier Discovery by Helicopter, TEMSCO Helicopters
Golden Glassblowing Experience at Jewell Gardens, Jewell Gardens
Heli-Hike & Rail Adventure, Packer Expeditions
Co-Tour Guides:
Matt Hall, Alaska Icefield Expeditions / TEMSCO Helicopters
Matt Hayashida, Gold Rush Sled Dogs / Klondike Gold Fields
Dock Representative:
Julie Martin, White Pass & Yukon Route
Vancouver:
Shore Excursion:
City Sights & Capilano Canyon Walk, Rockwood Adventures
Victoria:
Shore Excursion:
City Highlights & High Tea at the Empress Hotel, TMS Gateway Tours
Whittier:
Shore Excursion:
Kayaking in Prince William Sound, Alaska Sea Kayakers
Source: Princess Cruises