Yesterday we learned from cruise industry publication TravelPulse that Texas-based shore excursion company Port Promotions was closed for business and filed chapter 7 bankruptcy. Chapter 7 involves the business shutting down and liquidating. Basically locked up.
So what about all the clients who have shore excursions booked through? Customers can fight the charges with their credit card company and re-book through another tour company.
Credit card companies typically do a very good job of protecting customers.
But not all shore excursions companies are bad guys. There are other shore excursion companies out there, like Florida-based Shore Excursions Group, with a proven track record.
“From a financial perspective, our company is very strong as evidenced by the material growth we have been experiencing over the last 5 years. Our company has strict policies that contribute to our financial health, including the protection of customer deposits, liquidity requirements and surety bonds,” a representative from Shore Excursions Group told us.
It should also be said that anytime you book travel that you should look at a third-party travel insurance policy to make sure you’re covered in case of a bankruptcy situation.
“Travel insurance will cover you for bankruptcy of a travel supplier,” said Dan Skilken, CEO of TripInsurance.com.
Even through sometimes company bankruptcies can blindside us all, always book with a reputable company and carry some type of insurance policy — just to make sure your all your bases are covered.
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