Norwegian’s Pre-Cruise Concierge Desk

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MIAMI – November 28, 2011 – Norwegian Cruise Line (“Norwegian”) today announced the launch of a shoreside concierge desk exclusively for guests with reservations in the line’s most luxurious accommodations, The Haven by Norwegian.

Beginning today, the concierge desk provides pre-cruise assistance, enabling guests and travel partners to pre-arrange a variety of services and amenities.

The concierge desk provides support in booking reservations for all suite accommodations, arranging dining and entertainment, booking shore excursions, making spa and salon appointments, and taking special requests such as pillow preference and any other arrangements.

The concierge desk will send an email confirmation to the travel partner or guest prior to their sailing, reconfirming all of the requests made.

The Haven is currently featured on board Norwegian’s Jewel class ships (Norwegian Gem, Pearl, Jade, Jewel); and the line’s newest and most innovative ship, Norwegian Epic.

Norwegian’s two new ships, Norwegian Breakaway and Norwegian Getaway will also feature The Haven by Norwegian when they launch in April 2013 and April 2014.

Suite guests are privy to an array of complimentary amenities, including 24-hour private butler service; priority embarkation and disembarkation; distinctive platinum keycard; priority boarding of tenders to shore; in-suite espresso/cappuccino machines; gourmet treats delivered each evening; Bliss Collection by Norwegian™ pillow-top mattress; fine linens, feather duvet and pillow menu; along with plush bathrobes, slippers, oversized towels; and much more.

Norwegian’s Jewel class ships (Norwegian Jewel, Jade, Pearl, and Gem) include up to 18 suites as part of The Haven, including the largest suites at sea – the 5,000 square foot, three-bedroom Garden Villas.

All of these suites surround The Haven Courtyard, including a pool, sundeck, hot tub, fitness room, and more. The Haven on Norwegian Epic is the largest suite complex at sea, comprising 60 suites on two private decks at the top of the ship.

An additional 15 suites located throughout the ship also have access to The Haven, which includes a private pool, two whirlpools, a gym, saunas, and sundeck, along with a private restaurant with indoor/outdoor dining, exclusive bar, and concierge lounge.

Source: Norwegian Cruise Line

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