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How Princess Cruises Will Change Dining When Sailings Restart — Will Other Lines Follow?

Sarah Bretz

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Princess Cruises has announced a new program designed to help passengers pre-plan their dining experiences, called Dine My Way.

Dine My Way will allow passengers to make reservations in onboard dining rooms and specialty restaurants in a more streamlined way, and also help restaurants manage wait times and optimize capacity.

sky princess cruise ship exterior

Sky Princess (Photo courtesy of Princess)

When making a reservation through Dine My Way, which pairs with the line’s OceanNow on-demand service, guests will be able to do the following:

  • Add additional friends or family members that they are traveling with
  • Select their preferred pace of dining (relaxed, quick)
  • Indicate their desired seating location (near the window, close to the entrance) in the Ocean profile
  • Share dietary preferences and allergen information
  • Pick the same venue and dining time each night

“We believe guests are going to love the control and customization Dine My Way offers,” said Jan Swartz, president of Princess Cruises. “Instead of restricting dining choices during the pandemic, we’ve been able to expand the options for our guests and thanks to the unique, innovative capabilities of the OceanMedallion, reduce wait times and eliminate the need to stand in line.”

READ MORE: Princess Cruises Wants Remote Workers On Its Ships

Princess’ OceanNow on-demand menu has also been expanded to include entrees and beverage options from restaurants throughout the ship — with requests being delivered directly to the passenger’s location.

princess cruises dine my way image

(Image courtesy of Princess Cruises)

OceanNow orders can be made using the MedallionClass app on a smartphone, via the stateroom TV, or by having a crew member place the order on the guest’s behalf.

OceanNow will include many expanded personalization options as well, so that passengers can order their favorite coffee drink, choose their favorite steak sauces, or pick the condiments they want with their sandwiches or pizza.

Princess’ MedallionClass ships are enabled by the OceanMedallion, a wearable device that allows guests the capability to do things such as unlock their stateroom door, initiate contactless payment, locate family and friends, and interact with various elements around the ship.

READ NEXT: The Big Change Coming to Carnival Cruise Line’s Entire Fleet

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