San Juan’s Pier 3 West reopens after 14‑month cruise hiatus

After more than a year’s inactivity, San Juan’s Pier 3 West cruise terminal on Puerto Rico is now back up and running. San Juan Cruise Port announced its return to service after more than 13 months shut down.

A large cruise ship is docked at Pier 3 West in San Juan, with passengers strolling along blue gangways. The image features the text "Pier 3 West Full Speed Ahead!" alongside a San Juan Cruise Port logo.
(Photo courtesy of San Juan Cruise Port Facebook)

This followed a collision and damage to a mooring structure by the MSC Cruises ship Meraviglia in April 2024.

The ship received extensive repairs but was held up for months awaiting final safety checks and approval to open by the US Coast Guard.

Affected Pier Mostly Used by Royal Caribbean’s Larger Ships

A large white cruise ship is docked at Pier 3 West in San Juan, viewed from the rear. The ship has multiple decks and a red and white flag at the stern. Calm water surrounds it, with city buildings in the background.
(Photo courtesy of San Juan Cruise Port Facebook)

Pier 3 is the only dock able to accommodate the largest cruise ships, preventing cruise lines like Royal Caribbean from making calls in San Juan.

The closure has hit the cruise line hardest, forcing it to revise its scheduled itineraries multiple times.

Other cruise lines have been less impacted, as they operate smaller ships in the region that can be handled at San Juan’s other terminals.

Royal Caribbean was forced to cancel several scheduled cruise calls at the last minute at San Juan due to uncertainty over when the US Coast Guard would sign off for final approval to reopen the pier pending safety checks.

“Pier 3 West has been officially restored, after completing a rigorous structural assessment in accordance with US Coast Guard requirements.

Aerial view of the cruise ship "Wonder of the Seas" docked at Pier 3 West in San Juan, with another cruise nearby. The image captures surrounding water, port facilities, and a cityscape in the background.
(Photo courtesy of San Juan Cruise Port Facebook)

San Juan Cruise Port announced in a Facebook post, “The restriction is lifted, and the full use of the facility is enabled. “SAN

“We deeply thank all the technical teams, consultants, and agencies who made this long-awaited breakthrough possible,” Port General Manager Clarivette Diaz added. “It has been a long road, but our priority has always been to meet all the requirements established by the regulatory agencies and ensure the safe arrival of cruise ships,”

Royal Caribbean’s larger Oasis and Icon-class ships have almost exclusively used the pier.

The port authority recently filed a lawsuit against MSC Cruises for negligence and against UK-based insurer Hartford Underwriting Agency Ltd for denying its insurance claim.

The complaint also says MSC’s insurance provider failed to fulfill its indemnity obligations.