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Cruise Line Apologizes For Sailing Into Winter Storm

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Listen to one cruiser’s story:

Even as the Norwegian Breakaway was returning to the port of New York City later than expected, reports were surfacing of the “nightmare” endured by passengers. How bad was the ship’s journey through Winter Storm Grayson? Bad enough that the cruise line actually apologized for having sailed through it!

Breakaway Passengers Glad To Be Off

Photo via Twitter/@ishanbyrde

Shortly after disembarking from the storm-battered ship, passenger Mary Lou Harrison tweeted, “So relieved to be off the Norwegian Breakaway after sailing through [the storm]. The response by [the ship’s] captain and hotel director to passengers fears and issues on board was appalling.”

Fellow passenger Karoline Ross told the New York City CBS News affiliate it was “the worst moment of my life.” Sailing with a large group to celebrate the 80th birthday of their family patriarch, Ross — described as a “seasoned” cruiser — went on to say, “When you’re on a boat in the middle of the ocean and water is pouring down the stairs, you’re thinking, ‘This is not going to end well.'”

A major complaint among many cruisers was the lack of communication between the ship’s staff and passengers. While Norwegian on Thursday posted an alert to their website that the Breakaway would be returning to port later than expected due to the storm, this came as a surprise to those on board. “Passengers boarding the [ship on Saturday] heard about our delayed arrival in port before those of us on board,” tweeted Harrison. Others on board spoke of only finding out about this change when they saw stories posted to Facebook.

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“The captain should’ve told us a little more,” passenger Brenda Wriedt told CBS. “He kept saying, ‘We’re in rough seas.’ Well, no crap we’re in rough seas!”

Norwegian Apologizes To Cruisers

“During the early morning hours of January 4,” read a statement released by the cruise line, “Norwegian Breakaway encountered stronger than forecasted weather conditions due to winter storm Grayson during the trip’s return to New York from the Bahamas. All guests and crew are safe. We sincerely apologize to our guests for these stronger than expected weather conditions and any resulting discomfort they may have experienced.”

This response was not particularly well received in some corners. “Really, Norwegian?” tweeted @NoWayHome. “WE all knew it was forecast as a monster storm ‘Bomb Cyclone!'”

Ross told CBS News that her family would be demanding a refund for all 9 of the staterooms they booked. But she also wanted answers as to why the captain made the decision to put them through such misery in the first place. “He took all our lives in his hands, and we were really in a bad spot,” she said. “It was really horrible.”

Read More: 9 Tips for Norwegian Breakaway

Featured photo via Twitter/

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June Special: Kids Sail Free to the Bahamas

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With summer around the corner, Bahamas Paradise Cruise Line has a special deal for families traveling with kids. Valid for all June cruises, those 16 and under will sail free if they’re staying in the same stateroom with two paying parents.

With the school year wrapping up and Father’s Day on June 17, it’s the perfect time for a quick escape to the Bahamas. Both of the line’s ships, Grand Classica and Grand Celebration offer a number of activities for guests on their way to the island. There are youth clubs divided by age, swimming pools, multiple dining options, a mini movie theater, mini rock climbing wall, a ball pit, and more.

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There’s also a number of shore excursions that families can take part in once they arrive, including snorkeling, a beach day, cruising the beach in an open-top Jeep, swimming with dolphins, parasailing, kayaking, glass-bottom boat tours, and more.

For more information, visit bahamasparadisecruiseline.com.

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Miami Dolphins Cheerleaders Take Annual Photos on Cruise Ship

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The Miami Dolphins Cheerleaders have officially wrapped up their 2018 annual photo shoot, and this year a Miami-based cruise ship was the backdrop.

Over 20 of the cheerleaders sailed to the sunny Caribbean this month aboard MSC Cruises’ MSC Seaside, donning a number of clothing styles for the photos while capturing the ship’s iconic design. The Miami Dolphins Cheerleaders Annual is set to be released at the Miami Dolphins Cheerleaders Fashion Show this fall.

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The cheerleaders also took part in photo shoot in ports along the way, including St. Maarten, San Juan, and Nassau. During the voyage, the cheerleaders engaged with guests throughout the cruise during a variety of activities, including at the sail away party, hosting youth cheer clinics, posing for photo ops, and doing special performances to entertain guests. To kick off the cruise, they provided a warm Miami Dolphins welcome by taking over the terminal with mascot “TD” to cheer guests into their vacation.

The annual photoshoot onboard MSC Seaside came on the heels of the Dolphins’ first ever Fan Cruise onboard the same ship in March. The voyage included football legend guests of honor including Kim Bokamper, Terry Kirby, Sam Madison, Nat Moore, Joe Rose and Patrick Surtain, for a week of themed activities. The team will be hosting their second cruise in 2019.

The Miami Dolphins and MSC Cruises are in the midst of a three-year partnership, which resulted in the Fan Cruise. It will be hosted annually over the next three years.

Photos: Miami Dolphins

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Carnival Horizon Makes Inaugural Call in Canadian Port

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Carnival Cruise Line’s brand new Vista-class ship Carnival Horizon made her first-ever call in Halifax, Nova Scotia yesterday.

The day was a welcome change for cruise passengers; it was the first port stop after six days at sea crossing the Atlantic Ocean from the Mediterranean. Ship officers as well as local officials held a traditional plaque ceremony in the Library onboard, where a plaque was given to the ship by the Port of Halifax and other tokens were exchanged, including a model of the ship given to the port by Carnival Cruise Line.

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Carnival Horizon is the sister-ship to Carnival Vista, which pioneered a number of new concepts for Carnival including the SkyRide bicycling attraction and the Dreamscape LED sculpture in the atrium. Some of Horizon’s unique new features include a sit-down barbecue smokehouse and brewery as well as a Cat in the Hat themed WaterWorks water park.

Click here for a video of the ship headed into the Port of Halifax.

Click here for our article on all of the free food found aboard Carnival Horizon.

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