Due to the Canadian Transport Ministry’s ongoing Interim Order that extends the closure of Canadian ports to cruise ships, Princess has canceled the remainder of its 2021 Canada & New England season.
Canceled voyages include seven-night Canada & New England itineraries that were scheduled for this fall, along with a 14-night Caribbean Islander itinerary that was set to sail from August 28 to November 6 on Caribbean Princess.
All guests booked on a now-canceled cruise, whether they’ve paid in full or partially, will be able to choose from the three options below. The deadline for choosing is July 15, 2021. After that, all bookings that haven’t chosen an option will automatically receive a future cruise credit.
1. Transfer to a 2022 Cruise
If an equivalent cruise is available in 2022, guests can transfer their booking to that voyage. Requests to rebook will be honored in the order they are received.
2. Future Cruise Credit
Travelers can choose to accept a future cruise credit equivalent to 100 percent of the cruise fare paid, plus an additional non-refundable bonus equal to 10 percent of the cruise fare paid.
These future cruise credits can be used on any sailings booked by and sailing by December 31, 2022.
Guests who don’t want either of the options above can opt to receive a full refund of money paid toward the booking to their original form of payment.
Those who cancel will not be able to rebook later at their 2021 fare, as price protection is not available for those who request a full refund.
Cruise With Confidence
Guests can book a new cruise with confidence knowing that Princess has been working closely with the CDC to define best practices for health and safety onboard.
The Cruise With Confidence program also provides peace of mind for booked guests, as they can cancel for any reason up to 30 days before departure. If this occurs, they will receive a future cruise credit for any cancelation fees, and a refund of additional funds received to the original payment method.
If a guest tests positive for COVID-19 within the 30 day window, they are also protected by being able to cancel and receive the same refund and future cruise credit.
Those who are booked on one of these now-canceled cruises can choose one of the three options above using this online form.
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