Royal Caribbean has canceled a cruise aboard Mariner of the Seas less than three weeks prior to departure due to a dry dock extension.
In a letter to booked guests, the cruise line said “Mariner of the Seas is currently undergoing dry dock for routine maintenance… which will require some extra time for these upgrades to be completed. Regrettably, this means our April 1st, 2023 cruise has been cancelled. We know this news is disappointing and apologize for the impact to your cruise.”
The canceled cruise was a western Caribbean sailing out of Port Canaveral to Cozumel and Costa Maya.
The work being done on the ship includes maintenance to the propellers, a pool deck and waterslide upgrade, fresh paint in various places, and general hotel and engine work.
Impacted guests have two options:
The first option allows them to rebook on another Royal Caribbean cruise, with non-refundable deposit change fees waived. If the new cruise is more expensive, the guest will be responsible for the difference. If it costs less, they’ll receive a refund for the difference. This option also includes a 50 percent future cruise credit for another voyage to be taken by April 1, 2024.
The second option allows guests to cancel for a full refund. They’ll also receive a 50 percent future cruise credit to be used on a cruise that sails on or before April 1, 2024.
Guests who don’t make a decision by March 29, 2023 will automatically receive option #2.
Mariner of the Seas’ next scheduled cruise is now a four-night western Caribbean sailing on April 6th. It will sail roundtrip from Port Canaveral to Cozumel, Mexico. The ship currently offers four and five-night cruises, mostly to the western Caribbean.
In May, still from Port Canaveral, the ship will transition to longer six and eight-night eastern, western, and southern Caribbean itineraries for the summer.