Norwegian Cruise Line has canceled another Norwegian Escape sailing as repairs on the ship are taking longer than they’d hoped. The damage came about as a result of the vessel running aground off the coast of the Dominican Republic earlier this month.
In a letter to booked guests, the line said, “We are so very sorry to inform you that the repairs onboard Norwegian Escape will take longer than originally expected and as a result your voyage onboard Norwegian Escape on March 26, 2022, has been canceled.”
Compensation for Booked Guests
Norwegian is giving guests who were originally booked on the now-canceled Norwegian Escape sailing two options.
The first option given to guests is to pick a seven-night cruise this weekend from the following ships and itineraries:
- Norwegian Joy 7-night cruise from Miami, FL sailing March 26, 2022
- Norwegian Breakaway 7-night cruise from New Orleans, LA sailing March 27, 2022
- Norwegian Dawn 7-night cruise from Tampa, FL sailing March 27, 2022
- Norwegian Encore 7-night cruise from Miami, FL sailing March 27, 2022
Guests selecting this option will not only be sailing as expected, but also given a 100 percent future cruise credit.
Guests opting not to sail are being offered a full refund as well as a 50 percent future cruise credit. For those who chose a refund, the future cruise credits will be applied to their Latitudes accounts beginning April 4.
What Caused the Damage
Last Monday while leaving the Dominican Republic, the vessel got stuck in the mud while leaving the port. With assistance from tugboats, it was eventually freed early the next morning.
Norwegian Escape returned to the dock for divers to inspect the hull of the vessel, and then the captain informed guests that the ship experienced minor hull damage and the remainder of the cruise would be canceled.
Forced to disembark the ship in the Dominican Republic, the cruise line eventually secured passage for guests back to Orlando via chartered and commercial flights.
Once all the guests were off the ship, it left the port and headed back to Port Canaveral, where it arrived on Sunday to undergo repairs. Escape was originally scheduled to return to service this weekend, but that’s no longer the case.
Norwegian Escape homeports in Port Canaveral, Florida. It currently operates alternating seven-night eastern and western Caribbean itineraries.