Carnival Testing Pizza Delivery Anywhere on Ship

Carnival Cruise Line recently updated their Hub app, and with it came a new offering to make ordering pizza onboard easier. The cruise line is piloting a new program that allows guests to order pizza anywhere on the ship via their smartphone app. The cost is $5 per pizza and is automatically charged to guests’ Sail & Sign shipboard accounts.

How It Works

Carnival Cruise Pizza

  • Open the Hub app  (which needs to be downloaded before you cruise)
  • Choose the pizza button on the home screen
  • Tell them where you are (Example: deck 5, Pig and Anchor bar)
  • Pick the type of pizza you’d like
  • Confirm purchase and click ‘Buy Now’

The app will give you an estimated time of delivery and is linked to your Sign & Sail account so you do not have to enter any payment information. If you’re in a crowded area and worried they might not easily find you, the app also allows you to take a selfie to help the delivery person spot you.

Complimentary pizza is still available round-the-clock at Pizzeria del Capitano. Ordering from the Hub app is only a way to make it more convenient, especially if you don’t feel like waiting in line during prime pizza time.

Types of Pizza Available

  • Four Cheese
  • Mushroom
  • Margherita
  • Prosciutto
  • Pepperoni

Testing It Out 


We were onboard Carnival Horizon during the first round of trials. How well would the delivery service work?  We decided the give it a try by ordering a pie while sitting at the Pig & Anchor bar. After following the simple directions, we placed an order at 3:44 p.m.


How quickly did it arrive? In less than 10 minutes we were greeted by a uniformed worker who pulled our pizza out of an insulated delivery box. It came with a side of red peppers, cheese, and oregano. It was piping hot. About 10 minutes after the pizza was delivered, a notification popped up asking if we’d like to tip the delivery person. They gave an option of tipping $1, $2, $3, or “other.”  Overall, this was a win.

This is still very much in the early testing stages and only being tested on Carnival Horizon.

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