Connect with us

Carnival Cruise Line

Big Changes to Carnival’s Room Service Policy

Published

on

Sometimes, you just know a change is not going to go over well, especially with the notorious nickle-and-dime crowd. And the changes Carnival Cruise Line is making to its room service policies — particularly those involving late-night delivery — are definitely going to fall into that category.

The New Room Service Fee

The biggest change involves room service deliveries between 10 p.m. and 6 a.m. While those were once complimentary, they will now come at a fee. The menu is being expanded, which Carnival is hoping will help ease the pain, but anything ordered will come at a charge of between $2 and $6 per item. Among those new items hitting the room service menu are a Greek salad; grilled cheese, bacon and tomato sandwich; and a roast turkey wrap. They will also be added a selection of new desserts, including dark chocolate walnut brownies and a doughnut sandwich.

Brand Ambassador John Heald said on his Facebook page that one reason for the change is that much of what’s ordered late at night gets wasted. “After 10 p.m. and through the night,” he writes, “some of our guests come back from [various nighttime activities] with a cocktail or three and they have the munchies, or at least they think they do. So they call [room service] and order 5 BLTs, 2 reubens, 3 plates of cookies for just two people. And they eat a little of it and leave most of it. there is therefore a massive amount of food waste that happens during the late-night period.”

Knowing that they will receive questions (and, no doubt, complaints) about the change in policy, Carnival issued talking points to their travel partners which points out that they are “the only cruise line among our major competitors to offer complimentary room service during the day and evening.” (Both Norwegian Cruise Line and Royal Caribbean charge for room service orders.)

Sponsored Link

No More Debarkation Day Room Service

Another change made with regards to room service involves that day we all dread, debarkation day. Carnival will no longer offer room service — even at a fee — on the day you are set to debark. The talking points issued by Carnival with regard to this change say that, “given the huge number of responsibilities placed on the ship’s crew on turnabout day, we are no longer able to accommodate room service” on that morning. “Other options for breakfast include the Lido deck restaurant, Ocean Plaza (for those ships that have this feature) and in the main dining room.”

READ MORE: 7 Changes at Carnival Cruise Line in 2018

Of course, these changes will inevitably lead to people wondering if, like the competition, Carnival will soon do away with free room service altogether. Anticipating that question, their talking points say that “we have no plans at this time to discontinue offering complimentary breakfast and daytime/evening room service options.” Of course, the “at this time” will give some cruisers pause.

How do you feel about the room service changes Carnival is instituting? Do you understand their rationale?

Continue Reading
Advertisement
Comments

Carnival Cruise Line

Fate of the Carnival Triumph Revealed

Published

on

With Carnival Cruise Line execs routinely speaking about reducing the size of their fleet and little known about the Carnival Triumph’s future itineraries, some fans worried the ship might be on its way out. But fans of the Triumph can relax, as it was announced today that the ship will be sailing a variety of itineraries from three different ports… including a 2019 stay in New York City.

Carnival Triumph Hits Numerous Ports

The Triumph, which joined the fleet in 1999, will take on an exciting new slate of sailings during the 2019-20 season, immediately after undergoing a major refurbishment that will see her receiving a variety of new venues to compliment the ones she already has, which include the always-popular Guy’s Burger Joint, RedFrog Rum Bar, BlueIguana Cantina Tequila Bar and Alchemy Bar. The new itineraries will see her sailing from New York, Fort Lauderdale and Norfolk.

Exciting News For New York Homeporters

Perhaps most exciting to New Yorkers will be the return of shorter voyages from the port. The Carnival Triumph will sail four-day cruises to Bermuda in 2019 — being billed as “long weekends” — on May 23, June 20, July 18, August 15 and September 12. For those wanting to trade The Big Apple for Bermuda a few days longer, the ship will sail a six-day Bermuda trip on June 24, 2019. That trip will include a two-night stay in Bermuda. And on June 24, 2019, the Triumph will sail an 8-day cruise out of NYC that will include two nights on Bermuda and a visit to Grand Turk.

View Carnival Triumph Deck Plans

For those wanting to go North instead of South, Carnival will also offer three 7-day cruises — departing on September 22, September 29 and October 6 of 2019 — visiting New England and the Canadian Maritimes.

Sponsored Link

Finally, the New York City sailings will offer 8- and 10-day options, as well as a 14-day Carnival Journeys cruise departing May 27, 2019, and visiting the Panama Canal, Grand Turk, Grand Cayman, Costa Rica and Half Moon Cay.

Details On Triumph’s Florida Visit

(photo: Port Everglades)

The Carnival Triumph will also sail out of Fort Lauderdale in 2019, doing 4- and 5-day cruises in April before heading to New York, and then picking up these itineraries again from November 2019 (after completing her Big Apple trips) until April 2020. In fact, at this point, Carnival is the only cruise line slated to offer a short-cruise itinerary from Fort Lauderdale, which should prove wildly appealing to the ever-growing population of people looking to take a cruise, but not necessarily having a week or more to commit. The 4-day sailings will depart on Thursdays and visit Nassau as well as either Half Moon or Princess Cay. The 5-day trips will depart on Mondays and swing by Ocho Rios and Grand Cayman.

Triumph’s Trip To Norfolk

Finally, the Carnival Triumph will also sail 5- and 6-day cruises to the Bahamas out of Norfolk, Virginia during May and October of 2019.

“We’re delighted to offer this unique schedule on Carnival Triumph,” says Carnival Cruise Line president Christine Duffy of the ship’s port-hopping slate of itineraries. “With such an array of cruise choices, vacationers have the opportunity to enjoy short, value-packed getaways to tropical destinations [or] longer-length departures visiting spectacular ports of call!”

Will you sail Carnival Triumph out of New York City?

Featured photo Carnival Cruise Line 

Continue Reading

Carnival Cruise Line

Carnival Cruise Line Returns to St. Maarten

Published

on

Carnival Cruise Line has marked their return to St. Maarten, four months after the island was devastated by hurricanes. Earlier today, Carnival Sunshine was the first in the fleet to return to the nation with a day-long call there.

Sponsored Link

The visit is the first of dozens of port calls by Carnival ships to the Caribbean destination in the coming weeks.

Over 3,000 passengers onboard enjoyed a variety of shore excursions, as well as St. Maarten’s world-class beaches and shopping and dining in downtown Philipsburg.

Photos: Carnival Cruise Line

Continue Reading

Carnival Cruise Line

Carnival Cruise Ship Gets Major Makeover

Published

on

It’s not every day that a girl turns 18. But since the Carnival Victory — launched in October of 2000 — is hitting that milestone this year, she’s about to get a very special present in the form of a major makeover. By the time the ship emerges from a scheduled 17-day drydock, she’ll have a whole slew of new features sure to make her popular among those looking to do short cruises out of Miami!

Big Changes For The Carnival Victory

Carnival Cruise

Popular Guy’s Burger Joint was added during the refit.

Having quietly slipped away for a rejuvenating dry dock visit on January 4th, the Carnival Victory will remain in seclusion until January 21st, when she’ll make her triumphant return to Miami, ready to once again receive guests. (And where better to spend her downtime than in Freeport, Bahamas?) When the Victory returns to service, changes will be made to nearly every aspect of the ship, including the addition of several new venues and even stateroom categories.

So what are the highlights of the Carnival Victory’s refurb? As big fans of Guy’s Burger Joint, we’re going to put the addition of that venue at the top of the list. When you’re hanging out by the pool and want a little something to munch on — but don’t feel like getting dressed to hit the buffet — there’s nothing better than one of these burgers with a side of fries.

In fact, a lot of the Victory‘s improvements can be found poolside, and they are venues which have proved crazy popular on other ships. The RedFrog Rum Bar, BlueIguana Cantina and BlueIguana Tequila Bar will all be serving up food and drinks to sunworshippers once the ship returns to service at the end of January.

Sponsored Link

View Carnival Victory Deck Plans

But don’t worry… eating al fresco won’t be the only new option available to passengers. The ship will also add a Bonsai Sushi Express, a great grab-and-go option for fresh sushi, sashimi, rolls and more. The ship’s deli is also getting an upgrade, with a whole new look and seven new sandwiches on the menu. And you’ll be able to satisfy your sweet tooth with a visit to Cherry On Top, the perfect place to not only stock up on candies but (if you’re feeling generous) pick up a unique gift for the folks back home.

New Stateroom Categories

(Photo: Carnival Cruise Line)

As part of the dry dock, several new stateroom categories will also be added to the Carnival Victory. Among them will be the 260-square-foot Scenic Ocean View cabins and 320-square-foot Scenic Ocean View staterooms. But if you really wanna live a little, check out the Captain’s Suite. This 820-square-foot space includes two full-sized bathrooms, a big living room and an extended balcony.

Once out of dry dock, the Carnival Victory will return to Miami and again sail 3- and 4-day cruises. The three days sailings depart on Friday and call upon Nassau, while the four-day trips go to Key West and Cozumel or Nassau as well as the line’s private island, Half Moon Cay.

Photos via Carnival

Continue Reading

Stay in the Know with Cruise Radio

Send this to a friend

Hi, this may be of interest to you: Big Changes to Carnival's Room Service Policy. This is the link: https://cruiseradio.net/big-changes-to-carnivals-room-service-policy/