Disney Cruise Line Changes Payment and Cancellation Fee Policy

Disney Cruise Line has introduced a few changes that affect when customer payments and cancellation fees become due.

A large Disney cruise ship docked at a port under a clear blue sky, with a surrounding fence and a palm tree nearby.
(Photo courtesy of Cruise Radio)

Final payments from concierge and stateroom guests are payable 30 days sooner. Instead of 120 days for concierge passengers, final payments must be remitted 90 days before sailing.

Meanwhile, guests who book suites must pay in full 120 days before embarkation rather than the previous 150 days.

Read More: Disney Cruise Ship By Size

The cruise line also modified its cancellation fee schedules for occupants of concierge staterooms and suites.

Initially, Disney had one calendar for all guests in these accommodations, regardless of cruise length. However, it recently rolled out two different schedules based on the cruise duration, similar to what it already enforces for other stateroom guests.

Artist rendering of a Disney-themed cruise ship room featuring a large bed, a decorative mural inspired by The Incredibles, wall-mounted TV, sofa, and balcony with an ocean view.
(Photo courtesy of Disney Cruise Line)

The deposit and a percentage of the vacation fare comprised the cancellation fee when the cruise was at least 89 days away. Based on the new rules, the deposit becomes non-refundable and accumulates higher penalties sooner:

  • For cruises one to five nights long, the deposit and 50% of the vacation price are forfeited if the cancellation is made 44 days from the sailing date.
  • For cruises longer than six nights, the deposit and half of the vacation price are charged if the cancellation is requested 55 days from departure.

The updated cancellation fee schedules, including the two new concierge and suite accommodations policies, are available in the next section.

New Cancellation Fee Schedules for Concierge and Suite Staterooms

Itinerary length: 1 to 5 nights

Days Before EmbarkationCancellation Fees
45 days and moreDeposit per guest
44 – 30 days 50% of vacation price per guest
29 – 15 days75% of vacation price per guest
14 days or less100% of vacation price per guest

Itinerary length: More than 6 nights

Days Before EmbarkationCancellation Fees
56 days and moreDeposit per guest
55 – 30 days 50% of vacation price per guest
29 – 15 days75% of vacation price per guest
14 days or less100% of vacation price per guest

New Cancellation Fee Schedules for All Other Staterooms

Itinerary length: 1 to 5 nights

Days Before EmbarkationCancellation Fees
90 days and moreNo fee
89 – 45 daysDeposit per guest
44 – 30 days 50% of vacation price per guest
29 – 15 days75% of vacation price per guest
14 days or less100% of vacation price per guest

Itinerary length: More than 6 nights

Days Before EmbarkationCancellation Fees
120 days or moreNo fee
119 – 56 daysDeposit per guest
55 – 30 days50% of vacation price per guest
29 – 15 days75% of vacation price per guest
14 days or less100% of vacation price per guest

The cancellation fee schedules for regular staterooms remain the same. 

Before finalizing any cruise booking, checking the cruise line’s cancellations and payment schedule policies is always best to avoid unnecessary financial losses.

Last March, Princess Cruises also introduced a new set of cancellation guidelines.